Shipping policy

Processing and Shipping Time
All orders are processed and shipped within 7 business days or less. In many cases, orders ship sooner, but please allow the full processing window during high volume periods.

Domestic Shipping (United States Only)
We offer free standard shipping on all U.S. orders over $300.

• Standard Shipping:
  Estimated delivery time is 3 to 5 business days after your order ships.

Order Tracking
Once your order ships, you will receive a shipping confirmation email with your tracking number so you can track your package throughout delivery.

Shipping Delays
Occasionally, delays may occur due to circumstances outside our control, including weather, carrier issues, or holidays. If there is a significant delay with your order, we will contact you via email.

Lost or Damaged Items
We are not responsible for items lost or damaged during transit. If your order arrives damaged, please contact us promptly at info@celestialcrystalhaven.com so we can help with the claims process.